Privacy Policy

Please wait while the policy is loaded. If it does not load, please click here.

SMS Communications & Mobile Privacy Commitment

At Moonstone Real Estate Group LLC, we are committed to protecting your privacy and ensuring transparency in all of our communications. This section outlines how we use SMS messaging and how your mobile information is collected, used, and protected.

📱 SMS Communications

By voluntarily providing your mobile phone number and opting in through our website, contact forms, or other approved methods, you authorize Moonstone Real Estate Group LLC to send you SMS (Short Message Service) messages. These messages may include:

  • Appointment confirmations or reminders
  • Updates about your account or services requested
  • Property-related notifications
  • Customer service responses
  • Transactional communications (e.g., application or lease updates)
  • Other non-promotional, service-related alerts

We do not send marketing or promotional SMS messages unless you have specifically opted in to receive them through a clearly marked and separate process.

🔁 Message Frequency & Fees

  • Message Frequency: Up to 4 messages per week, depending on your activity.
  • Message & Data Rates: Standard rates may apply based on your wireless provider and plan.

❌ Opting Out of SMS

You may opt out of receiving SMS messages at any time by replying STOP to any of our messages. You will receive a final confirmation, and no further messages will be sent.

You may also request removal by emailing us at leasing@moonstoneregroup.com or calling (678) 804-5540.

Please note that opting out may impact your ability to receive time-sensitive updates regarding your account or services.

🆘 Help and Support via SMS

If you need help, reply HELP at any time. You’ll receive a message with our contact info:

  • Email: leasing@moonstoneregroup.com
  • Phone: (678) 804-5540
  • Website: https://moonstoneregroup.com

🔒 Mobile Privacy Commitment

Moonstone Real Estate Group LLC will never sell, rent, share, or transfer your mobile phone number, SMS opt-in data, or interaction history to any third party for any reason—even with your explicit consent.

This includes all information collected through our website, forms, or customer service interactions, such as:

  • SMS contact details
  • Opt-in confirmation records
  • Message response logs
  • Any data related to your subscription or interactions

This data is used exclusively to deliver the services you’ve opted in to receive and is stored securely in accordance with our internal data retention practices.

For full details on how we collect and safeguard personal information, please view our complete
https://moonstoneregroup.com/privacy-policy/. If you have any questions or concerns, we’re here to help.